Digital Magazine FAQ
Electronic versions of our favorite resources are instant and affordable. Below you will find answers to some of the most frequently asked “how to” questions regarding the interactive digital edition of The Old Schoolhouse® Magazine.
“How do I access the magazine?”
Digital editions are available for download quarterly. They are FREE access and may be downloaded to your computer, laptop, or mobile devices. You can access the magazine online at www.TOSMagazine.com or on your mobile devices by downloading the mobile apps at www.TOSapps.com.
“What operating system or program do I need to see the digital magazine?”
No special operating system or program is required to view the digital magazine via computer. A recent version of any popular web browser will provide adequate viewing capability for The Old Schoolhouse® Magazine.
“Will I be able to see the digital magazine if I have a slow dial-up connection?”
Yes; all you need is a recent version of any popular web browser. Though the digital edition is best suited for high-speed Internet connections, a 28 kbps connection will work. However page loads may take a couple of minutes or so.
“Why isn’t my magazine displaying correctly in my browser window?”
If your magazine is not displaying correctly, make sure you have the most updated version of your browser. You can find this version by going directly to the associated websites: http://www.firefox.com, http://windows.microsoft.com/en-US/internet-explorer/downloads/ie, http://www.apple.com/safari, or http://www.google.com/chrome/.
If that does not work, try clearing your cache and history. Sometimes the computer does not completely load the web page, resulting in broken links and a magazine that does not display correctly.
“Do I have to be online to view the magazine?”
You do have the option to download the magazine onto your computer. It is a very large file, though, so you might want to test how it works on your computer. Visit www.TOSMagazine.com. Using the “Download” option in the navigation bar at the top, choose PDF format and then save the file to your computer. Be sure to remember where you save your digital edition.
If you don’t wish to save the magazine to a file, you may also download the magazine to your Kindle Fire, Android-based smartphone, or Apple devices. Click here for more information. Once the app is downloaded, you can read the magazine on or offline.
“If I am using a laptop or computer to read my magazine, and I am short on storage space, do I need to download the issue to my computer/laptop, or do I keep the link handy and click on it each time I want to go back to that issue?”
We encourage you to view the magazine online if you are low on storage space, since it is a large file, although you may download the file easily from the “Download” button on the viewing page.
“What if I can’t access the magazine on the Internet?“
Always check your Internet connection. You may be having issues with your Internet provider. If you still cannot connect, call customer service at 1-888-718-HOME (4663) or email firstname.lastname@example.org . If customer service is unable to solve the problem, due to the variables among browsers, computer operating systems, Internet connections, and settings, GTxcel, our digital publishing company, is best suited to answer your question. Please feel free to email GTxcel by going to the welcome page in your digital magazine and completing the form provided. If you cannot get to your welcome page, you can email support at email@example.com for personal assistance. GTxcel is happy to answer questions that pertain to accessing the issue, printing, navigation, downloading, archive access, and settings.
For help with downloading a digital magazine to a specific E-Reader
“Can I access TOS magazine on the Nook?”
Yes, you will need to use your desktop to download the PDF file and then load (or sync) it onto your Nook.
“Can I access TOS magazine on the Nook HD?”
Yes, you will need to download the Android app from Google Play. Click here and follow the instructions to order it and use it on your Nook HD on or offline.
“Can I access TOS magazine on the Amazon Kindle?”
Yes, you can. An app is available for the Kindle Fire. Click here and follow the instructions to order it and use it on your Kindle Fire on or offline. Other versions of the Kindle reader support PDF format. All you have to do is open your digital TOS magazine and download it to a file on your computer. Use your Kindle USB cord to download TOS from your computer to your Kindle by the drop/drag method or the cut/paste method. Use the text-sizing button to make the PDF read sideways on your Kindle for bigger print. If you have any problems, the Kindle support team is great to work with.
“Will the digital magazine work with Macs too?”
Yes, the digital magazine is published in web format, so if you can get online, you can view the magazine.
“How do I access TOS Magazine on the Apple iPhone, iPod, or iPad?”
Visit the Apple App Store and download the app. When you touch on the issue, it starts downloading. It may take a while since it is a large file. You can see the progress bar by touching the screen near the top to display a menu bar. If you leave the app, it stops and starts again when you come back into it. Until it’s all the way downloaded, you can’t access all the features offline, but once it’s completely downloaded, you can.
Once the app is downloaded you can begin reading the magazine on or offline. Plus you will receive occasional live updates from our Homeschooling with Heart blog and product reviews from the Homeschool Crew.
“How do I access TOS Magazine on an Android-based phone?”
Download the app from Google Play. Note the app only works on Android operating systems 2.1 and up. When you touch on the issue, it starts downloading. It may take a while since it is a large file. You can see the progress bar by touching the screen near the top to display a menu bar. If you leave the app, it stops and starts again when you come back into it. Until it’s all the way downloaded, you can’t access all the features offline, but once it’s completely downloaded, you can.
Once the app is downloaded you can begin reading the magazine on or offline. Plus you will receive occasional live updates from our Homeschooling with Heart blog and products reviews from the Homeschool Crew.
“I downloaded a PDF from the Schoolhouse Store directly onto my Android tablet. It’s not letting me open it or read it.”
Some Android devices are “locked” to downloads from websites. You can work around this by using your main desktop to download the PDF file through your Schoolhouse Store account, and then load (or sync) it to your tablet or phone by USB tether.